Description

Siteimprove is looking for a Senior Salesforce Administrator who will join the Salesforce Center of Excellence (CoE) at Siteimprove. The Senior Salesforce Administrator is responsible for case handling, support, design, quality assurance (QA), execution, maintenance and reporting for a Salesforce (SF) platform.

What you will be doing

  • Second level support of the Salesforce platform

  • Part of the team responsible for identifying, diagnosing, and resolving technical problems in Salesforce, including escalating and tracking problems appropriately

  • Collect requirements from stakeholders, document, prioritize and implement those requirements in collaboration with the relevant areas of the business

  • Translate business requirements into technical specifications

  • Standardizes, cleanses and uploads approved external data into the SF platform

  • Documents and helps govern SF processes, programs and procedures

  • Perform other related duties as assigned

What we require of you

  • Bachelor’s degree, ideally in computer science, marketing or business or any equivalent combination of experience and training that provides the required knowledge, skills and abilities

  • Minimum of 3 years working experience in a similar Salesforce role

  • Salesforce Administrator certification or the willingness to become certified

  • Valid Passport

  • Travel as needed; may include weekends

What we'll love about you

  • Experience with a CPQ product within the SAAS industry

  • Experience working with business owners in defining reporting and data requirements

  • Experience with Copado or other DevOps tools for controlling Salesforce deployments

  • Strong verbal and written communication skills

  • Strong data evaluation skills, with the ability to extract and interpret data from various sources to offer creative solutions and business decisions

  • Project management capabilities, including the ability to accurately specify project timeframes, dependencies and risk factors

  • Strong sales analytics skills

What you'll love about us

Siteimprove is a people-centric SaaS company driven by the desire to make the internet better for everyone. We take our responsibility as a thought-leader within digital inclusivity seriously as we champion inclusion globally through our business actions and our corporate social responsibility initiatives. Our growth journey comes with plenty of opportunities for personal development and being surrounded by highly talented colleagues means there’s always someone to learn from. We’re a hybrid workplace that nurtures a culture that offers Siteimprovers a high degree of flexibility and enables them to keep their life balanced.

In addition, we hope you’ll appreciate:

  • Great and inspiring company culture. Read more about the Siteimprovers and our inclusive, people-centric culture in this section here: https://careers.siteimprove.com/culture/

  • Rest and relaxation. 4 weeks paid time off, 11 paid holidays, which includes 1 floating holiday of choice.

  • Comprehensive benefits. National medical plan, dental, vision, paid maternity leave, paid paternity leave, HSA, Flex, employer-sponsored short-term, long-term disability, discounts to volunteer plans to meet your family needs, and more!

  • Prepare for the future. 401(k) with a company match to provide a better future in your retirement years.

  • Development opportunities. We are growing which in turn provides opportunities to grow both personally and professionally.

How to apply

Click on the APPLY NOW button to submit your application.

Siteimprove is an equal opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

Siteimprove is a global corporation and has developed data practices designed to assure your personally-identifiable information is appropriately protected. Please note that personal information may be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at https://siteimprove.com/en/privacy/.

Apply now!