What Do We Do?

Our Customer Xperience team provides users with support round the clock, ensuring that they’re always able to work smartly and efficiently no matter their location or time zone. By providing our customers with best practice insights to help them drive innovation and increase adoption, we ensure they get the best possible value for money. Through training, consultancy and online learning we empower our customers and aim to provide the best user experience possible.

Who Are We?

Customer Success Manager, Senior Customer Success Manager, Manager of Customer Success, Department Head of Customer Success, Technical Support Engineer, Technical Support Engineer, Tier 1, Technical Support Engineer, Tier 2, Technical Support Manager, Department Head of Technical Support, Interactive Tutorial Coordinator, Consultant and Trainer, Director of Global Online Customer Service & Education

Career Progression

At Siteimprove we have a number of dedicated activities in place to ensure that our Customer Xperience team are able to develop professionally in their careers. Apart from utilizing a global career model for all roles, there is also clear annual performance reviews and a large focus on personal development planning. The team also holds regular global and local meet ups to share knowledge, as well as attending regular training courses.

Open positions in Customer Xperience

No open positions